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Contact Us

Procedures and model language forms You can get these documents on this site or request them from your employer.
To create a QDRO or QMCSO
To submit a QDRO for preapproval Create a domestic relations order and submit it for preapproval on this site.

Fax

Find the Fax number

Postal Mail

Qualified Order Center
P.O. Box 1433
Lincolnshire, IL 60069-1433
To submit a court-certified QDRO

Postal Mail

Qualified Order Center
P.O. Box 1433
Lincolnshire, IL 60069-1433
To submit a court-certified QMCSO

Postal Mail

Qualified Order Center
P.O. Box 1542
Lincolnshire, IL 60069- 1542
To submit a state agency-issued NMSN

Fax

Find the Fax number

Postal Mail

Qualified Order Center
P.O. Box 1542
Lincolnshire, IL 60069- 1542
To Upload Your Order Online

Please review the court certification requirements for the client to determine if an original court certification is required. If an original is required, you must mail the original court certified order to us.
Upload Your Order

Questions

Email

Email your questions to QOCenter@alight.com. We'll respond to you in 2 business days. In the event you do not receive an e-mail response from us within 2 business days, please check your e-mail settings, junk mail/Spam folder or contact your internet Service Provider (ISP). Include the following information:

  • Your name
  • Employer's name (include in the subject line and body of the email)
  • Employee's name
  • Plan name
  • Last 4 digits of the employee's Social Security Number

alertFor your own security, don't include personal and confidential information (such as a full Social Security Number or your order) in the email, except for the information we've requested.

Phone

Contact the participant's benefits call center. Find the phone number.

Feedback

QOCenter@alight.com

Your comments are appreciated.