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Using Adobe� Reader to Open PDF Files

This site uses Adobe Portable Document Format (PDF) files that allow you to view and print documents online. To open a PDF file, you need Adobe Reader version 5.0 or higher installed on your computer.

Download or Upgrade Adobe Reader

If you don't have version 5.0 or higher, install Adobe Reader from:

  • Home--You can download free Adobe Reader software over the Internet.
  • Work--Contact your employer's technical support team before installing the software.

Get Acrobat ReaderChoose the icon to download and install the software. Contact Adobe customer support with questions about installing or using the software.

Check Your Settings

If PDF files on this site aren't opening correctly, make the changes below to Adobe Reader. If files still don't open correctly and you're using Microsoft Internet Explorer, make the changes below to its settings:

Software and Version Changes to Make
Adobe Reader 5.0 or higher
  1. From the Edit menu, choose Preferences.
  2. Choose Options from the list on the left.
  3. In the Web Browser Options section, make sure Display PDF in Browser is not chosen.
  4. Choose OK.
Microsoft Internet Explorer--all versions
  1. From the Tools menu, choose Internet Options.
  2. Choose the Advanced tab.
  3. Scroll to the Security section.
  4. Make sure "Do not save encrypted pages to disk" is not chosen.
  5. If you made a change, choose Apply.
  6. Choose OK.